Last updated: 3/24/2026
At ANANSHOP, operated by ANANTARANG INFRA INTERNATIONAL PRIVATE LIMITED, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may request a return subject to the terms outlined below.
1. Return Eligibility
Items are eligible for return if:
- The return request is raised within 7 days of delivery
- The product is unused, unwashed, and in its original condition with all tags attached
- The product is in its original packaging
- The product received is damaged, defective, or different from the description
2. Non-Returnable Items
The following items cannot be returned:
- Items that have been worn, washed, altered, or damaged by the customer
- Items without original tags or packaging
- Items marked as "Final Sale" or "Non-Returnable" on the product page
- Products returned after the 7-day return window
3. How to Initiate a Return
To initiate a return, please follow these steps:
- Email us at anantarang.infra.international@gmail.com with your Order ID, product details, and reason for return
- Attach clear photos of the product (and any defect/damage, if applicable)
- Our team will review your request and respond within 2-3 business days
4. Return Shipping
- If the return is due to a defect or error on our part, we will arrange for a free pickup or reimburse the return shipping cost
- For all other returns, the customer is responsible for the return shipping charges
- Products must be shipped back within 3 days of return approval
5. Refund or Exchange
Once we receive and inspect the returned item:
- If approved, you may choose a refund to your original payment method or an exchange for a different size/product
- Refunds are processed within 5-10 business days after approval
- Exchanges are subject to product availability
6. Contact Us
For any return-related queries, please reach out to us:
Company Name: ANANTARANG INFRA INTERNATIONAL PRIVATE LIMITED
Website: ANANSHOP
Email: anantarang.infra.international@gmail.com